Refund policy

Returns, Refunds & Replacements

Gardeners are perennial problem solvers. If something goes wrong, we will make it right.

We want you to feel good about your Dandelion Growers Club purchase. Because every shirt is printed especially for your order, we generally can’t accept traditional returns or exchanges. However, if something isn’t right, we’re here to help.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, please contact us within 30 days of delivery.

Email DandelionGrowersClub@gmail.com with your order number, a brief description of the problem, and a clear photo showing the issue.

Once we confirm the problem, you can choose between a free replacement or a refund for the affected item. You usually won’t need to send anything back, so please contact us before mailing a package anywhere.

Small differences in garment or print color can occur between the finished shirt and what you see on a screen. Minor variations are normal, but clear production problems are covered.

If You Ordered the Wrong Size

Please check the size guide and fit notes before ordering. Since each shirt is made to order, we can’t provide a free refund or replacement when the size selected during checkout was the size delivered.

We understand that sizing mistakes happen, though. Contact us within 14 days of delivery, and we’ll be happy to offer one replacement of the same design in a different size at 50% off. You’ll be responsible for shipping the replacement.

This size-help offer is limited to one replacement per order. You won’t need to return the original shirt, but it must not have been washed, worn beyond trying it on, or damaged after delivery.

Changes of Mind

Because our shirts are made to order, we can’t provide refunds or free replacements if you change your mind or select the wrong color or design. Please take a moment to review your choices before completing your order.

Refund Timing

Approved refunds are issued to your original payment method. Your bank or credit card company may take up to 10 business days to post the refund to your account.

If more than 15 business days have passed since we approved your refund, please contact us at DandelionGrowersClub@gmail.com.

Questions?

If you’re unsure whether your order qualifies—or something simply doesn’t seem right—please reach out. We’ll listen, look at what happened, and do our best to help.

DandelionGrowersClub@gmail.com

Last updated: August 19, 2026